Redefining the customer experience at SM City Baguio

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Mallgoers can now enjoy specialties from their favorite restaurants with take-out, or stay home as their essentials are delivered to them as SM City Baguio redefines customer service during these challenging times. Through its SM Store Delivery, Call and Collect service with Ace Hardware, Watsons Pharmacy Call & Delivery, Our Home delivery, Take-Out services, and other third-party app deliveries.

Chat with us by simply contacting us through messenger, @SMCityBaguio in Facebook to find out the availability of essentials and answers to any mall queries that you may have. It’s a message system for your convenience.



Get and Go with SM City Baguio that allows pick-up and take-out services with the open restaurants. Some of these restaurants have their pick-up and take-out counters. You can choose from the list of establishments that are found on the SM City Baguio official pages on Facebook, Twitter, and Instagram. SM City Baguio updates the list of opened tenants every day to keep customers informed with their contact numbers and latest schedules for take-out and/or delivery services.

With this, you can treat your family to culinary specialties for take-out and pick up services from Bibingkinitan, Big City Hotdog, BonChon Chicken, Cabalen, Chef Tony’s, Chowking, Cinnabon, David’s Tea House, Don Henrico’s, Entrée by Vizco’s, Everything Nice, Gerry’s Grill, Infinitea, J.CO Donuts, Kureji, Manam, Mango Tree Café, Mini Shabu Shabu, Mesa, Nanyang, Sbarro, Sizzling Plate, Starbucks, Teriyaki Boy, The French Baker, and Vizco’s Cake Shop.

For delivery through FoodPanda app, you can enjoy these delightful meals at the comfort of your own home from Army Navy, Banana Leaf, Burger King, Classic Savory, Dencio’s, Jollibee, KFC, Macao Imperial Tea, Pancake House, Shakey’s, Teriyaki Boy, Tokyo Tokyo, Yellow Cab, and Zark’s Burger.

Grabfood app delivers to you from these restaurants: Army Navy, Banana Leaf, Burger King, Classic Savory, Dencio’s, Gringo, Jollibee, KFC, Max’s Restaurant, Pancake House, Teriyaki Boy, and Tokyo Tokyo.

If you would like to have your orders delivered with Errandboy, you can call their hotline: 0928 843 5864 (Smart) or 0956 286 5715 (Globe). Errandboy delivers from Banana Leaf, Botejyu, Buffalo’s Wings N’ Things, Classic Savory, Gringo, House of Yogurt, Kenny Rogers, Macao Imperial Tea, Mang Inasal, Meat Plus Café, Red Ribbon, Seattle’s Best Coffee, Shakey’s, Teriyaki Boy, and Tokyo Tokyo.

The SM Store will have your essentials delivered to your doorstep. Visit their site: thesmstore.com to check the availability of your essential needs. Afterwards, simply contact their numbers 0917-513-5575 or 0945-274-4727 or through their e-mail: SMBaguio.CalltoDeliver@smretail.com during their operating hours to ensure that you have your essentials delivered as quickly as possible. Once you have completed your order, you will then fill up the necessary information needed.



A branch representative will directly communicate with you regarding your order, confirmation, payments, and delivery details. Cash on Delivery (COD) and credit or debit card upon delivery are options you can use to pay for their deliveries. There is also no minimum purchase requirement when you shop with The SM Store.

Call and Collect service with Ace Hardware is available at the SM City Baguio branch. Just call or text, (074) 619-7687, 0917-824-5793 (Globe), or 0999-221-0984 (Smart), wait for order confirmation and arrange preferred delivery service. Your items will then be delivered to you immediately.

Watsons Pharmacy Call & Delivery service is also available and can be reached through 0917-812-7610. A branch representative will communicate and arrange your delivery for you.

Our Home offers their pick-up and delivery services of their products to customers. Simply call their numbers 0917 516 9661 (Globe) or 0919 068 2641 (Smart), from 10AM to 6PM on Monday to Sunday. Payments can be made using BDO Bank Transfer, GCash, Paymaya, Credit or Debit Card.

With the many options of convenience the mall provides, SM City Baguio is only getting started. Ushering a new era of customer experience, the mall will continue to provide safe and efficient solutions for the benefit of its shoppers. For more information on SM City Baguio, follow us on Facebook, Twitter, and Instagram. Join the SM City Baguio Viber group to receive updates and alerts on the latest take-out, delivery services, and promos of establishments at SM City Baguio.

By Jessica Joy Fernando
Photo by Armando M. Bolislis


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