BWD shifts to new billing schedule

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BAGUIO CITY  – The Baguio Water District advises the general public, particularly its consumers, on the scheduled changes in the water meter reading and billing schedules.

Effective on August 1, 2017, BWD shall implement a new meter-reading scheme. The said 10-day billing adjustment shall take over the former 14-day water meter reading cycle.

In the new calendar, BWD meter readers shall read and bill consumers during the first 10 calendar days of each month. Formerly, billing schedules keep on until the 14th of each month affecting the payment schedules of existing accounts.

The modifications were taken into consideration to quickly address consumer complaints regarding their water bills. The approach also encourages prompt payment of monthly bills.

“One of the positive impacts seen from this scheme is that BWD personnel can immediately address concerns regarding water bill discrepancies if ever there will be. The earlier our customers note some problems, the earlier they can report or bring their clarifications to the office,” BWD General Manager Engr. Salvador M. Royeca stated.

In the proposed schedule, accounts billed starting August 1 shall fall due on the 16th, August 2 on the 17th, August 3 on the 18th of each month and so on.

If followed, the latest due dates of consumers shall be on the 25th of each month, at least four days earlier than the usual due dates.

According to the BWD Commercial Division, the experimental meter reading and billing scheme shall be in effect for a minimum of three months and will be subjected to further evaluation and permanent set-up depending on the assessment.

Royeca asked for the cooperation and support of the public on the implementation of the system.

“We continue to value our clients this is why we exert all efforts to achieve the highest standards of service we can provide them. These aspirations can only be achieved if we all work together,” Royeca disclosed.

The changes are part of the BWD’s on-going rehabilitation on strategic platform to streamline and improve its services to consumers within the Summer Capital.

For more information on the new meter reading schedule people may visit the BWD website at http://www.baguiowaterdistrict.gov.ph or contact the Commercial Division at the following numbers (074)442-6539, (074)442-3218, (074)4929, or personally visit the office at No.003 Utility Road, Barangay Marcoville, DPS Compound.

By Mark Victor Pasagoy

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